First, it is important to note that for any work, our installers and technicians will wear boots for safety reasons. It is strongly recommended that customers cover their floor before their arrival. Also, any finishing (such as backsplash, paint, wallpaper, etc.) should be done after installation to prevent problems. Our team works with the utmost care, however minor damage could be caused during installation and we can not be responsible for repairs. Finally, it is essential that the cabinets in place at the facility are designed to support the weight of the counter and they are level.